From the app
On iPhone and on Android:
- Open Vinky and tap your photo, or your initials, at the top left of “My matches”: that is your Profile.
- Tap the pencil to edit your profile.
- Tap “Delete my account”, then confirm.
Your account is deleted at once.
Without the app
Write to us at bazdev.app@gmail.com, with “Delete my account” as the subject and the phone number of your account.
Before we erase anything, we check that this number is yours: we send a code by text message to this number, which you send back to us by email. We then delete your account, within a month at most, and confirm it by email.
What we erase
- Your profile: your name, your phone number, your photo and your Vtag.
- Your address book's fingerprints, your notification tokens and your messages to support.
- Your sign-in account.
- Upcoming matches: you are taken out of them. A match with nobody else left in it is deleted.
What stays, and for how long
- So that the other players' matches stay right, your name stays in the matches you played, marked “Ex-Vinky”.
- Your technical identifier may stay in what other players did (for instance who added a player not on Vinky), without your name or your number.
- The locations you added to the catalog stay in it, without your name.
- Our database is backed up every day: each backup is erased after 30 days, and with it what your account left there.
- Your photo stays 7 days in our storage before it is erased.
- Crash reports, without your name or your number, are kept for 90 days, and the server's technical logs for 30 days.
Everything is detailed in our privacy policy.
Vinky